Do I need to make an appointment?

Yes, we are by appointment only so we can provide every client with our full attention and a personalized experience. Our boutique features Salon A and Salon B, ensuring complete privacy during your visit.
A Master Stylist will be dedicated to you throughout your appointment, guiding you through each step of the process. Because most of our gowns are special order and many can be customized your stylist will help you explore all of your options and introduce you to the unique services we offer.
Explore our Experiences (whatever we call that section) to find the appointment that’s perfect for you.

 

What Should I Know Before My Appointment?

We can’t wait to meet you!

​Please plan to arrive right on time for your appointment. Our schedule is thoughtfully designed for each bride, so we’re typically unable to accommodate early arrivals or extend appointments due to late arrivals.

​Good news, you don’t need to bring a thing (except your favorite people, of course!). We’ll have the gowns, the mirrors, and all the bridal magic ready for you.

​Just come ready to have fun, try on beautiful dresses, and fully enjoy the experience!

​To help keep our gowns in the best condition for every bride, we kindly ask that you avoid self-tanner and heavy makeup when trying on dresses. The gown you fall in love with today may one day be yours or another bride’s and we want it to stay just as beautiful for everyone.

How many guests can I bring to my appointment?
Each bride gets their own personal salon and stylist. We allow each bride to bring a maximum of five adult guests with them to their appointment.

What is your payment policy?

Payment in full is required at the time of purchase, as all gowns are made to order and orders cannot be cancelled once placed.

We gladly accept cash and all major credit cards.
When you say “yes” to your wedding gown, full payment is required. Payment in full is also required for all off-the-rack gowns, accessories, and veils at the time of purchase.

How much do your dresses cost?

Our curated collection ranges from $1,700 to $5,000, offering beautiful options for a variety of bridal styles and visions.

We also feature a rotating off-the-rack selection at discounted pricing. These gowns are sold as-is and are a wonderful option for brides looking for value or a quicker turnaround

Do your stylists work on commission?
No, our goal is to help every bride find their dress in a stress-free environment. If you loved your stylist’s service, gratuities are never expected, but always appreciated.

When should I start to shop for my wedding dress?
We recommend a bride orders her dress around 12 months before the wedding to feel comfortable.

Do you have on-site alterations?
We offer limited onsite alterations. We also work with a trusted network of fully vetted seamstresses and are happy to refer our brides to them.

​When you purchase your gown with us, your stylist will provide a list of our recommended seamstresses. We suggest contacting your chosen seamstress soon after purchasing your gown to confirm availability and review their booking policies for your wedding date.

What else do you carry?
We carry veils, hairpieces, and jewelry as well. If you are interested in any accessories, we are happy to setup an accessories styling appointment. Please call us or schedule an appointment online.

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What is a trunk show?

A trunk show is a special event where a designer brings an extended selection of their collection to the boutique for a limited time. During these events, brides can explore styles not typically available in-store, often with a special incentive. Some trunk shows also include a visit from the designer or a brand representative, offering a unique and personalized shopping experience.

Additional information can be found on our event page.

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Are photographs allowed?

Yes, photographs are absolutely allowed during your appointment.

Please keep in mind that our gowns are sample dresses and may not reflect the exact color, fit, or condition of the gown you will receive when your ordered dress arrives. Sample gowns have not been professionally tailored to your body, so they may not lay or fit perfectly in photos.

Photos are a helpful tool when reviewing your options later, but we encourage you to focus on how you feel in the gown rather than relying on photos alone when making your decision.

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What is your cancellation policy?

A reservation fee is required to secure your appointment:

Classic Bridal Experience
A $50 reservation fee is required and will be credited toward your gown purchase if you say yes during your first visit. We kindly ask that you provide at least 48 hours’ notice if you need to cancel or reschedule your appointment.

Pink Carpet Experience
A $300 reservation fee is required, with $50 credited toward your gown purchase if you purchase your gown during your Pink Carpet appointment. Due to the extended preparation involved, we require one week’s notice for any cancellations or rescheduling.

Accessories, Off-the-Rack, and Mother of the Bride Appointments
A $25 cancellation fee will apply for no-shows or cancellations made within 48 hours of the scheduled appointment.

Appointment times are reserved especially for you, and we appreciate your understanding and respect for our scheduling policies.

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